What is the most critical
element of these IT businesses’ success? A number of research projects and
workshops were conducted in the IT sector (for examples- Wong, 2011). The findings suggested that the role of technical staff leadership is a key. The research suggested
that the software developer's expertise, motivation and teamwork drive a
software project success and innovation.
- Expertise
- Innovation often comes from which skills a software developer is
passionate about and good at. The best software developer likes freedom
and a flexible working environment to build new ideas. Often, large companies' bureaucracy,
complex organisational hierarchical and political reporting structure,
restricted work-environment and roles, lack of career development can limit
a talented software developer’s capabilities and jeopardise motivation.
- Motivation
– the best developer is very self-motivated in the area that he/she is pursuing. Listening, acknowledging, providing
opportunity, fair and explicit reward systems can recruit and retain your
most talented professionals.
- Teamwork
– An open networking environment allows talented professionals to build a
team that enables the creation of innovative projects. A talented team
pursues excellence and contributes to your sustainable business growth.
In a long run, large IT
companies need innovation and open & flexible working environment to capture
the most talented team and develop a sustainable growth business. These
include:
1)
Create company
core value and provide growth opportunities - focus your company's core value
with your people and provide opportunities for their growth at the same time as
the business
2)
Flexible open environment – reduce unnecessary bureaucracy administrative and
middle management (they are usually the gate keeper), develop flexible and open
environment to allow talented developers to pursue their innovative ideas and
allow opportunities for their contributions from all levels.
3)
Listen to
innovative ideas - Listen,
acknowledge and reward excellence. An excellent idea can be coming from anywhere
even from a new junior developer.
4)
Create a team - An open network collaboration environment allows
software developers to build a talented team and enable the creation of
innovative projects. The right social media platforms can create positive
knowledge and productive culture.
5)
Recognition of
excellence - appreciation must be through
an explicit and fair reward system. Tangible measurement metrics are
critical. Annual performance reviews should be removed and replaced by explicit
measurement metrics. Nothing is more important than fair performance and
opportunity for development to capture and retain your best talent.
References:
Computer Career Review, Top
Ten Review (2011)
Cline, K. (2011) The 5
Hardest Jobs to Fill in 2012, INC news.
Wong, Y.K. (2011) Do
Developers Matter in System Review? International Journal of Behaviour &
Information Technology, 30 (3), 353-378.
Referencing this article/blog:
Y.K
Wong, (2012) A Key to IT Business Success. http://drzoewong.blogspot.com. 23 Jan.
©Copyright. Dr Zoe Wong
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